Privacy Policy

This Privacy Policy explains what personal data balance.ink ("we") collects, how we use it, and what rights you have. We process data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data we collect

• Contact details you provide (name, email, phone).
• Information you share for your consulting engagement.
• Billing information processed by our payment providers.
• Basic technical data (IP, browser, pages viewed) via analytics.

2. How we use data

• To deliver the services you purchased.
• To respond to inquiries and provide support.
• To comply with legal, tax and accounting obligations.
• To improve the site and our services.

3. Legal bases

We process personal data under one or more of the following bases: performance of a contract, our legitimate interests, your consent, or compliance with legal obligations.

4. Sharing

We share data only with service providers strictly necessary to operate (payment processors, email, hosting, accounting). We do not sell personal data.

5. Retention

We keep client records for as long as needed to deliver the service and to meet legal retention requirements (typically up to 7 years for billing records).

6. Your rights

You have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. Contact us at service@balance.ink to exercise these rights.

7. Security

We apply reasonable technical and organisational measures to protect your data, including encrypted transmission and access controls.

8. International transfers

Some of our service providers may be located outside the EEA. Where this is the case, we rely on appropriate safeguards such as Standard Contractual Clauses.

9. Contact

balance.ink — service@balance.ink.